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Video to Customer Behavior
Drive Smarter Decisions with Video Insights
Leverage AI to track shopper behavior, monitor staff activities, and detect product display issues in real time—reducing fraud, improving execution, and enabling faster, data-driven decisions.
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Trusted by marketing teams at 100+ brands worldwide
From Every Frame to Powerful Insights that Transform Retail
Leverage AI to monitor promotions, analyze customer behavior, and ensure flawless product displays—boosting transparency, efficiency, and performance across every store.
Prevent Fraud & Control Promotions
Protect campaign budgets by ensuring giveaways match real customer activity.
- AI accurately counts customers and matches with gift redemptions
- Reduce fraud and false claims in promotional campaigns
- Detect duplicate or ineligible transactions instantly
- Keep an auditable record for brand and compliance teams
Boost PG & Field Staff Productivity
Motivate and optimize field operations through AI-powered oversight.
- Monitor PG activities and engagement with shoppers in real time
- Provide performance insights to improve execution quality
- Identify low-activity periods and adjust staffing efficiently
- Use video snippets for coaching and training
Automate Product & Shelf Detection
Gain instant visibility into in-store merchandising performance.
- Detect SKU presence, shelf share, and planogram compliance automatically
- Identify stockouts or misplaced products and alert staff immediately
- Track competitor product visibility for category management
- Measure shopper dwell time at key displays
Increase Transparency & Decision Speed
Turn in-store video into actionable, trusted intelligence.
- Securely store campaign footage in the cloud for audit purposes
- Link customer behavior data to POS, CRM, and loyalty platforms
- Enable remote supervision of multiple retail sites in real time
- Share validated insights across marketing, sales, and operations teams
What Makes Utop Different?
Stop Fraud & Protect Promotions
Match customer counts with gift redemptions, flag duplicates or ineligible claims, and protect campaign integrity with full compliance records.
Track & Boost Staff Performance
Monitor PG and staff activity, gain execution insights, and use video clips for coaching—optimizing productivity and service quality across locations.
Ensure Perfect Shelf Execution
Identify SKUs, measure shelf share, and detect stockouts or misplaced items automatically to keep displays flawless and sales maximized.
Inspiring your next move with stories and resources
Revolutionize Customer
Experience with AI Excellence
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