GENAI CHAT

Empower Customers Automate Support

Empower your team and elevate customer experiences with intelligent, two-way chatbots generated by AI.

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GENAI CHAT

AI-Gen Chat leverages the power of artificial intelligence to create custom chatbots that understand your customers and provide exceptional, 24/7 service. Reduce workload, boost satisfaction, and streamline communication.

Graphic Natural Conversations
AI understands intent, providing real-time, human-like support.
Graphic 24/7 Availability
Offer continuous support, even outside business hours.
Graphic Automated Ticketing
Capture & categorize issues instantly, freeing agents for complex cases.

Revolutionize Customer Service with AI-Gen Chat's Powerful Benefits.

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Increased Customer Satisfaction

Reduce wait times with 24/7 AI support, offering self-service options for faster resolution.


Empower customers with accurate information and resolve issues quickly, leading to higher satisfaction.


Boosted Agent Efficiency

Free agents from routine inquiries, allowing them to focus on complex issues and personalization.


AI handles repetitive tasks, streamlining workflows and increasing agent productivity.

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Streamlined Workflows

Accurately scan, extract, and record up to 95% of data, even for bills in poor condition, down to the SKU level at Modern Trade (MT) channels.


Quickly diagnose & recognize cheating from using fake receipts by using AI to prevent budget loss.


AI training on how to collect important data fields in various templates of shopping receipts.


Reduce Support Costs

Reduce operational costs with 24/7 AI handling basic inquiries, minimizing agent overtime.


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Scalable Support for Growth

Handle surges in inquiries effortlessly with AI-powered assistance, ensuring consistent customer service.


AI easily scales to meet your growing customer base, providing reliable support no matter the volume.


Why Choose Utop?

Graphic No coding
Best simplify the work of a programming team. Fewer steps to build marketing campaigns with available templates.
Graphic Mini CDP Platform
Integrating with a CDP platform allows for the creation of personalized 1-1 lead nurturing and multichannel interaction in real-time.
Graphic Personalized engagement
Interact with shoppers in real-time, shaping their actions through tailored engagement based on individual behavior.

Get advice solutions for your business from Utop experts!

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